Grievance Policy

During the course of training, legitimate concerns or objections may arise. Should this happen, the student should adhere to the following procedure:

  • Discuss the matter with his/her instructor, in efforts to resolve the matter.
  • Address matter to the Manager, only after failed attempt with the instructor
  • Notify the school owner by letter, only after failed attempts with the Manager.

The letter should be mailed to: 3498 Rochester Rd, Troy, Mi. 48083. Attn: Mr. D

Only after following the above procedure to resolve the problem, the student may further pursue the matter with the State Board of Cosmetology at 517-373-1820 or register a complaint at

(248) 528-0303

3498 Rochester Rd.
Troy, MI 48083

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